Wageningen UR - Wireless network

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Wireless network Wageningen UR

On this page:

  1. Wageningen UR locations with wireless network coverage
  2. Read the obligatory Terms and Conditions: Wageningen UR Network Policy
  3. Determine the wireless network functionality and 1st time setup instructions as applicable to you
  4. (How to create) Wireless Guest Accounts for visitors at Wageningen UR
  5. Support
  6. Frequently Asked Questions



1. Overview wireless locations

At most Wageningen UR locations, wireless network is available to Wageningen UR employees, students and visitors.


2. Terms and Conditions Wageningen UR Network Policy

By connecting to the Wageningen UR Wireless network, you are agreeing to the Terms and Conditions of the Wageningen UR Network Policy. If you can not agree to these terms and conditions, connecting to the Wageningen UR Wireless network is prohibited.


3. Functionality check and 1st time Setup instructions

Select your group below to view the applicable wireless functionality and 1st time Setup instructions.
Support on non-WURclient / private laptops is limited to the manuals and instructions on this website: the Servicedesk IT can not provide additional support.

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[Group A] You are a Wageningen UR employee or -student and you have a WURclient laptop
Wireless SSID: Your WURclient laptop already is configured to connect to SSID "wur-user" with WPA2-AES Enterprise encryption.
Functionality: No restrictions: Internet access; Intranet access; Access to Network shares; Access to WURPrinters.
Support:Setting up the wireless connection at a WURclient laptop is supported by the Servicedesk IT. If you are experiencing problems connecting your WURclient laptop to the wireless network, contact the Servicedesk IT. See also Level of Support.
Requirements:
  1. A valid WURnet account and a functional WURclient laptop;
  2. Conformation to the Terms and Conditions of the Wageningen UR Network Policy;
  3. Functional wireless network adapter;
  4. Network protocol driver 802.11g
1st time Setup:

No 1st time instructions applicable: your WURclient laptop is already setup for WUR-Wireless.
If however your WURclient laptop is unable to detect the Wageningen UR Wireless network: click START → (All Programs) → WUR → TOOLS and select "Configure WUR Wireless Network list".


If the above has no effect on your WURclient laptop with Windows 7, a temporary manual workaround has to be performed once:

  1. Click the network icon (lower right corner in the taskbar (tray-icon) next to the clock)
  2. Click in the resulting window on Other Networks. Next, click Connect.
  3. Enter: wurnet (note: all in small letters, no spaces)
  4. If a message appears, click Connect again
  5. The connection will be made and will stay available from now on.
If connecting remains problematic on your WURclient laptop, contact the Servicedesk IT.

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[Group B] You are a Wageningen UR employee or -student and you bring your own laptop
Wireless SSID: Connect to the Wageningen UR Wireless network SSID "wur-user" with WPA2-AES Enterprise encryption.
Functionality: Restricted to Internet access and Printing.
Support:
  1. Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website;
  2. For additional information do read the Frequently Asked Questions;
  3. See also Level of Support.
Requirements:
  1. A valid WURnet account and your own laptop with wireless adapter;
  2. Conformation to the Terms and Conditions of the Wageningen UR Network Policy;
  3. Functional wireless network adapter;
  4. Network protocol driver 802.11g (See the Frequently Asked Questions for more information);
  5. From May 15, 2011 onwards, connecting to the Wageningen UR Wireless network (SSID) “wur-user” does require the WPA2-AES Enterprise encryption.
1st time Setup: Download instructions for first time users. Choose the operation system of your laptop:

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[Group C] You work or study at an Eduroam participant and you bring your own laptop
What is EDUroam?

Eduroam ('education roaming') allows users (researchers, teachers, students, staff) from participating institutions to securely access, free of charge, the Internet from any eduroam-enabled institution. The eduroam principle is based on the fact that the user's authentication is done by the user's home institution, whereas the authorisation decision allowing access to the network resources is done by the visited network. See the EDUROAM website Link opens in new window and EDUROAM FAQ Link opens in new window for more information.

Please do note that Wageningen UR only facilitates the wireless network and does so according to the Eduroam standards (WPA2/AES with SSID broadcasting). Logging on is always to be done with your full institutional logon name (usually your full institutional emailaddress) and -password. If you want to connect to the eduroam network at another institute, you must contact the IT department of thαt institute to check if they have additional or non-standard configuration requirements. Wageningen UR FB-IT has -obviously- no role in this.
Wireless SSID: Connect to the Wageningen UR Wireless network SSID "eduroam" and accept the distributed secure certificate encryption.
Functionality: Internet access only.
Support:
  1. Support by the Servicedesk IT to non-WURclient hardware is:
    • limited to the instructions and information as provided on this website;
    • limited to the Wageningen UR wireless network: for support on Eduroam access at a non-Wageningen UR location you must contact the IT department of that location(!);
  2. For additional information do read the Frequently Asked Questions;
  3. See also Level of Support.
Requirements:
  1. A valid account at a participating EduRoam university and your own laptop or laptop managed by your university, with functional wireless adapter;
  2. Conformation to the Terms and Conditions of the Wageningen UR Network Policy;
  3. Network protocol driver 802.11g (See the Frequently Asked Questions for more information)
  4. Your device must support WPA2/AES encryption, according to the Eduroam standard.
1st time Setup: Choose the operating system of your laptop:

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[Group D] You are visiting Wageningen UR and you bring your own laptop
Wireless SSID: Connect to the Wageningen UR Wireless network SSID "wur-guest".
Functionality: Internet access only.
Support:
  1. Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website;
  2. For additional information do read the Frequently Asked Questions;
  3. See also Level of Support.
    Requirements:
    1. A valid Wageningen UR Wireless Guest account, to be provided by your Wageningen UR contact and your own laptop with wireless adapter;
    2. Conformation to the Terms and Conditions of the Wageningen UR Network Policy;
    3. Functional wireless network adapter;
    4. Network protocol driver 802.11g (See the Frequently Asked Questions for more information)
    1st time Setup:
    1. Prior to setting up your Wageningen UR Wireless network connection, a dedicated, temporary wireless guest account must be created for you by a Wageningen UR employee.
    2. Once you have received the logon information, read the Open PDF in a new windowinstructions on how to connect Microsoft Windows based laptops to the wireless wur-guest network.


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    Additional setup instructions

    Expand all Additional setup instructions | Collapse all Additional setup instructions

    Connecting to a WURnetworkprinter *note* [nov. 2011] Printservername has changed into: scomp0750
    Functionality: Access to the Wageningen UR Multifunctional printers.
    Support:Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website. See also Level of Support.
    Requirements:
    1. Connection at the wireless network;
    2. A valid WURnetaccount (note: Wireless guestaccounts and EDUroam accounts are excluded from printing facilities)
    How to Connect:

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    Connect using a mobile phone
    Functionality: For WURnetaccount users: Full access. All others: Internet Access only.
    Support:Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website. See also Level of Support.
    Requirements:
    1. Conformation to the Terms and Conditions of the Wageningen UR Network Policy;
    2. Functional wireless network device
    How to Connect your..
    Is your mobile phone not listed here? Then, unfortunately, we do not have the manual for it and can not provide you with information.

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    Connect using a tablet (e.g. Apple iPad)
    Functionality: For WURnetaccount users: Full access. All others: Internet Access only.
    Support:Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website. See also Level of Support.
    Requirements:
    1. Conformation to the Terms and Conditions of the Wageningen UR Network Policy;
    2. Functional wireless network device
    3. Either a personal WURnetaccount, an account at an EDUroam participant or a WUR-Wireless guestaccount.
    How to Connect your..
    • Choose Open PDF in a new windowApple iPad (2) if you have either a personal WURnetaccount, an account at an EDUroam participant or a WUR-Wireless guestaccount.
    • If you do not have a personal WURnetaccount nor an account at an EDUroam participant nor a WUR-Wireless guestaccount, first you must have a WUR-Wireless guestaccount be created for you. See Wireless Guest Account for more information. Once you received your WUR-Wireless Guestaccount, use the information-PDF above.

    Is your tabletdevice not listed here? Then, unfortunately, we do not have the manual for it and can not provide you with information.

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    See also the Frequently Asked Questions.

    Found an error in a manual? e-Mail


    4. Wireless Guest account for visitors

    Are you visiting Wageningen UR and wanting access to the wireless network?
    Before you can connect (internet access only) your contact at Wageningen UR must create a temporary Wireless Guestaccount for you.

    If you are an employee at Wageningen UR, you can create a wireless guestaccount for your guest (one account per visitor; account-sharing is stricktly prohibited) by following this link.


    5. Support

    Level of support

    The functionality of the wireless network, at those locations listed above, is under full support. If you find issues with the wireless network please contact the Servicedesk IT.

    Setting up the wireless connection at a WURclient laptop is supported by the Servicedesk IT. If you are experiencing problems connecting your WURclient laptop to the wireless network, contact the Servicedesk IT.

    For setting up wireless connection on non-WURclients, such as private laptops, mobile phones etc, manuals and instructions are offered on this website. The Servicedesk IT can not provide additional support on those devices.

    Private devices: Although the information on this website is put together with the greatest care, making use of and.or applying any part of the information and.or setup instructions is fully at your own responsibility. The Servicedesk IT / Wageningen UR does not accept any claims on dataloss or any other issue with your device and.or data as a result of applying any part of the information and.or setup instructions as listed on this website.

    • Follow this link for the Frequently Asked Questions



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    Page last updated: April 05, 2012
    Servicedesk IT * HBE